Technical expertise
I want to return my product/get a refund
If you wish to return a product for an exchange or refund, certain conditions must be met. 📌 Return conditions For your return to be accepted, please ensure that you comply with the following criteria: ✅ The product must show no signs of wear. ✅ It must be in its original packaging and in perfect condition. ✅ The product and its packaging must be placed in a separate shipping carton. It is forbidden to stick the return label directly onto the product packaging. ✅ If the product contains aPopularMy product is defective
If you notice a problem with one of our products, please contact us by e-mail and describe the problem in detail. Remember to attach photos or videos to help us assess the problem. We will get back to you as soon as possible to offer you a suitable solution, whether it's a repair, an exchange or a replacement. Legal guarantee of conformity All our products are covered by a 2-year legal guarantee of conformity. ➡️ For any purchase made in a shop or online from a professional seller, this guarPopular
My product is faulty
If you notice a problem with one of our products, please contact us by e-mail and describe the problem in detail. Remember to attach photos or videos to help us assess the problem. We will get back to you as soon as possible to offer you a suitable solution, whether it's a repair, an exchange or a replacement. Legal guarantee of conformity All our products are covered by a 2-year legal guarantee of conformity. ➡️ For any purchase made in a shop or online from a professional seller, this guarFew readersReturn conditions
If you wish to return a product for an exchange or refund, certain conditions must be met. 📅 You have 30 days after receipt to request a refund. If a request is made after these 30 days, we will deal with the request on a case-by-case basis. 📌 Return conditions concerning the product For your return to be accepted, please ensure that you comply with the following criteria: ✅ The product must show no signs of wear. ✅ It must be in its original packaging, in perfect condition. ✅ TFew readersCan all products be withdrawn?
In accordance with article L.221-28 of the French Consumer Code, the right of withdrawal does not apply to goods made to the consumer's specifications or clearly personalised. This means that these products cannot be cancelled, refunded or returned, except in the case of a lack of conformity or a proven defect. This rule applies in particular to products manufactured according to specific options chosen by the customer, such as made-to-measure steering wheels, complete wheels resulting from a pFew readers