Articles on: Return and technical assistance

My product is defective

If you have a problem with one of our products, please send us an email using **our contact form**, describing your problem, including photos/videos. 

We will respond promptly with a solution or replacement.

You benefit from a two-year warranty on all our products: "_for any purchase in a store or on the Internet from a professional seller, you benefit from a legal guarantee of conformity of at least 2 years which allows you to ask the seller for the repair or exchange of the good or if this proves impossible, the refund of the sums paid"._

Updated on: 03/05/2023

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