Technical expertise

• I want to return my product/get a refund

  If you wish to obtain an exchange or refund of a product or your order, there are certain conditions to be met.  To obtain one of the two actions here are some conditions to respect: The product must not have any trace of wear. The product must be returned in its original packaging. You must put the product and its packaging in a separate shipping carton, you can not return the package simply by sticking the label on its packaging. If your product has double-siPopular

• My product is defective

  If you encounter a problem with one of our products, send us an email describing your problem, including photos/videos. We'll respond promptly with a solution or replacement. You benefit from a two-year warranty on all our products: "For any purchase in a store or on the Internet from a professional seller, you benefit from a legal guarantee of conformity of at least 2 years, which allows you to ask the seller to repair or exchange the goods, or if this proves impossible, to reimPopular

• My order is missing a product

  At our warehouses, your orders are rigorously packed and checked before dispatch. However, when you open your parcel and notice that one or more products are missing, we suggest that you first empty the box to ensure that the product is not hidden inside. Case 1: If the missing product is not mentioned on the delivery note, you must ensure that it was ordered. If it has been ordered, this is an error on our part and you should contact the Chat to inform you of the next steps. Case 2: If the pFew readers

• Handling of your complaints

  Our customer service is available by email from Monday to Friday, we answer between 48h and 72h (working days).  We take in charge one complaint per customer, the priority is given by order of arrival, each email received is treated according to the announced deadline, the oldest complaint will be taken into account, you must send a second email only to bring additional information and by answering directly to your first email to attach it to the first complaint. We have a policyFew readers

• My hubcap broke - product defect

  The wheel trims have undergone 4 successive improvements to prevent breakage of the product's fixing pastes. The product is stronger with each new series and we undertake to replace your wheel covers free of charge and without limit, whatever the version. If you encounter a problem with your wheel trims of this type, simply contact us via the contact form.Few readers

• My order is marked as "delivered" but I haven't received anything.

  If your order is marked as delivered, the letter carrier has either dropped it off personally at your address, or in your letterbox, or dropped it off with a neighbor. The steps to take to find the parcel are as follows: Check your letterbox, front door and garden to see if the parcel has been dropped off. Ask your regular letter carrier for more information about this delivery. You can do this by passing him on his rounds, or by visiting your nearest post office. Ask around yFew readers