Technical expertise

• I want to return my product/get a refund

  If you wish to return a product for an exchange or refund, certain conditions must be met. 📌 Return conditions For your return to be accepted, please ensure that you comply with the following criteria: ✅ The product must show no signs of wear. ✅ It must be in its original packaging and in perfect condition. ✅ The product and its packaging must be placed in a separate shipping carton. It is forbidden to stick the return label directly onto the product packaging. ✅ If the product contains aPopular

• My product is defective

  If you notice a problem with one of our products, please contact us by e-mail and describe the problem in detail. Remember to attach photos or videos to help us assess the problem. We will get back to you as soon as possible to offer you a suitable solution, whether it's a repair, an exchange or a replacement. Legal guarantee of conformity All our products are covered by a 2-year legal guarantee of conformity. ➡️ For any purchase made in a shop or online from a professional seller, this guarPopular

• My product is faulty

  If you notice a problem with one of our products, please contact us by e-mail and describe the problem in detail. Remember to attach photos or videos to help us assess the problem. We will get back to you as soon as possible to offer you a suitable solution, whether it's a repair, an exchange or a replacement. Legal guarantee of conformity All our products are covered by a 2-year legal guarantee of conformity. ➡️ For any purchase made in a shop or online from a professional seller, this guarFew readers