Return conditions
If you wish to return a product for an exchange or refund, certain conditions must be met.
📅 You have 30 days after receipt to request a refund.
If a request is made after these 30 days, we will deal with the request on a case-by-case basis.
For your return to be accepted, please ensure that you comply with the following criteria:
✅ The product must show no signs of wear.
✅ It must be in its original packaging, in perfect condition.
✅ The product and its packaging must be placed in a separate shipping carton. It is forbidden to stick the return label directly onto the product packaging.
✅ If the product contains a double-sided adhesive, this must not have been removed.
✅ The original packaging must not be damaged.
✅The product must be returned within 14 days of receipt of the return label.
Returns that do not comply with these conditions may be returned or repackaging costs may be deducted from the amount refunded.
📅 You have 30 days after receipt to request a refund.
If a request is made after these 30 days, we will deal with the request on a case-by-case basis.
📌 Return conditions concerning the product
For your return to be accepted, please ensure that you comply with the following criteria:
✅ The product must show no signs of wear.
✅ It must be in its original packaging, in perfect condition.
✅ The product and its packaging must be placed in a separate shipping carton. It is forbidden to stick the return label directly onto the product packaging.
✅ If the product contains a double-sided adhesive, this must not have been removed.
✅ The original packaging must not be damaged.
✅The product must be returned within 14 days of receipt of the return label.
Returns that do not comply with these conditions may be returned or repackaging costs may be deducted from the amount refunded.
Updated on: 24/04/2025
Thank you!