My product is defective
If you encounter a problem with one of our products, send us an email describing your problem, including photos/videos.
We'll respond promptly with a solution or replacement.
You benefit from a two-year warranty on all our products:
"For any purchase in a store or on the Internet from a professional seller, you benefit from a legal guarantee of conformity of at least 2 years, which allows you to ask the seller to repair or exchange the goods, or if this proves impossible, to reimburse the sums paid.
We'll respond promptly with a solution or replacement.
You benefit from a two-year warranty on all our products:
"For any purchase in a store or on the Internet from a professional seller, you benefit from a legal guarantee of conformity of at least 2 years, which allows you to ask the seller to repair or exchange the goods, or if this proves impossible, to reimburse the sums paid.
Updated on: 27/02/2024
Thank you!