Personal information

• Consult and modify my information

  You can view and modify your personal details directly from your customer area. You will find several tabs corresponding to your data. In accordance with the RGPD (General Data Protection Regulation), you have the right to consult, modify and delete your personal information. 📜 Article 16 - Right of rectification. ‘Any person has the right to obtain from the data controller the rectification of inaccurate personal data concerning him or her, as well as the possibility of completing incomplSome readers

• I forgot my password

  If you forget your password, select ‘forgot password’ on the login 🔑 page. A reset link will be sent to you by email, if your problem persists, contact us via our contact form 📩.Few readers

• I wish to access my customer account

  To access your customer account, simply go to ‘my account’ on the home page, which will take you to the login page to identify yourself 🔑. However, if you do not have a customer account, click on register ✍️.Few readers

• Guest account

  If you have placed your order as a guest, it is important to note that you do not have access to your order information or tracking, however this information has been communicated via email following your order 📧. However, we strongly encourage you to contact us so that we can help you transform your guest account into a customer account. Once this change has been made, you will have full access to all the information relating to your order 🔓.Few readers

• Transforming my rewards

  To find your rewards 🎁: go to your customer account, under my rewards 🏅. To transform your rewards 🔄: click on transform my rewards into a €X discount voucher, a validation message will appear ✅. To use your reward 🎉: do add to basket, it will automatically be added to your basket and to your current order 📦. Video explanation 🎥Few readers

• How do I get my invoice?

  Thank you for your purchase. You will find your invoice in attachment in your email after placing your order. You can also access your invoice in your customer area, by clicking on your order.Few readers