Is my delivery subject to customs fees?
All our shipments leave from France.
Therefore the delivery of your packages are not subject to customs or import fees if you are in Europe. The VAT is directly paid on our website and is calculated according to the country of delivery.
Attention:
If you order from Switzerland, England, Norway you will have to pay customs fees (variable according to your country) as well as VAT (also variable). Rest assured, you will not pay VAT twice. Indeed, when you enter a delivery address in one of the countries listed above, the French VAT is deducted from the price normally applied.
For the United Kingdom: In accordance with the regulations, VAT is charged for orders under £135 (excluding shipping costs). For orders over £135 the price paid will be exclusive of VAT and VAT will be due on import (VAT + Customs charges).
Please note that delivery times may be longer due to various customs controls.
Therefore the delivery of your packages are not subject to customs or import fees if you are in Europe. The VAT is directly paid on our website and is calculated according to the country of delivery.
Attention:
If you order from Switzerland, England, Norway you will have to pay customs fees (variable according to your country) as well as VAT (also variable). Rest assured, you will not pay VAT twice. Indeed, when you enter a delivery address in one of the countries listed above, the French VAT is deducted from the price normally applied.
For the United Kingdom: In accordance with the regulations, VAT is charged for orders under £135 (excluding shipping costs). For orders over £135 the price paid will be exclusive of VAT and VAT will be due on import (VAT + Customs charges).
Please note that delivery times may be longer due to various customs controls.
Updated on: 27/02/2024
Thank you!