Articles on: Payments, VAT and promotional codes

Is my delivery subject to customs fees?

All our shipments leave from France 🇫🇷.


Consequently, the delivery of your parcels is not subject to customs or import charges if you are in Europe 🌍.


VAT is paid directly on our website and is calculated according to the country of delivery.


Warning ⚠️ :


If you order from Switzerland , England , Norway **, you will have to pay **customs charges (variable according to your country) as well as VAT (also variable). Rest assured, you won't pay VAT twice 🔄.


In fact, when you enter a delivery address in one of the countries listed above, French VAT is deducted from the price normally applied. As a non-EU resident, you will be required to pay VAT and import clearance charges at the time of delivery 🚚.


For the United Kingdom: In accordance with regulations, VAT is charged on orders of less than £135 (excluding delivery costs). For orders with a value over £135, the price paid will be VAT excluded and VAT will be due on import (VAT Charges + Customs Charges) 📑.


Please note that delivery times may be longer due to various customs controls 🛃.

Updated on: 19/02/2025

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